This is what you could be doing
while we take care of your website
This is what you could be doing
while we take care of your website
This is what you could be doing
while we take care of your website
This is what you could be doing
while we take care of your website
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Website Maintenance Plans

An All-In-One Solution For Your Website’s Maintenance, Security, And Support.

We Supply The Tools And Knowledge For Growth.

Your Website Is Critical To Your Business

It’s your brochure.  It’s your marketing tool.  It’s your storefront.  Your website is crucial to your business.  It also generates leads, customers and revenue (or at least it should). It’s a channel through which customers, suppliers, potential new staff and partners will find you and engage with you. It is fundamental to the success of your business and you want peace of mind that it will be up and available for your audience 24/7 without interruption.

Do It Yourself?

Keeping your website up to date, backed up and secure can be time consuming and a little tedious. It takes you away from what you should be doing, which is building relationships with your customers, staff and partners.  For some of you, it even takes precious time away from your family.   Technology continues to evolve and there is no way you can keep abreast of all the trends and developments.

All Software Is Vulnerable

Software needs updating. All software. Including the software that powers your website. Your competitors are waking up (or maybe leading the way) and innovating with new websites and online strategies. The world is getting smaller as more of us connect to the web and that means that it is only going to get harder to keep up, let alone stay ahead of the pack. More and more websites are getting hacked and attacked, including the big players like Twitter and Facebook as well as millions of small businesses everyday. It’s the nature of the world we live in and unfortunately websites are an easy target.

Our Help

Since you’re reading this page, chances are that we know your website intimately because we built it or have at least worked on it. We know every line of code and all of the variables and combinations of things that hang together to make it work. We also know the software your website is built on very well.  So we are in the best position to keep your website up and running and open for business and we can do that with one of our Website Maintenance Plans.

 

  
 
No Annual Contract
Managed Hosting
SSL Setup & Integration
Malware Cleanup Guarantee
Managed WordPress Updates
Website Backups
Security Scans
Website Care Report
Minor Website Edits
ShortPixel Image Compressions
24/7 Uptime Monitoring
CDN Setup & Integration
eCommerce Support
Priority Support
Site Performance Monitoring
SEO Monitoring & Reporting
Quarterly Consulting Call
Forever Fresh Website

STARTER

$99 / MO
No Annual Contract :
Managed Hosting :
SSL Setup & Integration :
Malware Cleanup Guarantee :
Managed WordPress Updates :
Website Backups : Monthly
Security Scans : Weekly
Website Care Report : Monthly
Minor Website Edits : 1
ShortPixel Image Compressions :
24/7 Uptime Monitoring :
CDN Setup & Integration :
eCommerce Support :
Priority Support :
Site Performance Monitoring :
SEO Monitoring & Reporting :
Quarterly Consulting Call :
Forever Fresh Website :

BUSINESS

$249 / MO
No Annual Contract :
Managed Hosting :
SSL Setup & Integration :
Malware Cleanup Guarantee :
Managed WordPress Updates :
Website Backups : Daily
Security Scans : Daily
Website Care Report : Monthly
Minor Website Edits : 5
ShortPixel Image Compressions : 1000
24/7 Uptime Monitoring :
CDN Setup & Integration :
eCommerce Support :
Priority Support :
Site Performance Monitoring :
SEO Monitoring & Reporting :
Quarterly Consulting Call :
Forever Fresh Website :

PARTNER

$749 / MO
No Annual Contract :
Managed Hosting :
SSL Setup & Integration :
Malware Cleanup Guarantee :
Managed WordPress Updates :
Website Backups : Daily
Security Scans : Daily
Website Care Report : Weekly
Minor Website Edits : Unlimited
ShortPixel Image Compressions : 5000
24/7 Uptime Monitoring :
CDN Setup & Integration :
eCommerce Support :
Priority Support :
Site Performance Monitoring :
SEO Monitoring & Reporting :
Quarterly Consulting Call :
Forever Fresh Website :

Easy to work with

BCP really enhanced our web presence! They were very easy to work with, implemented a lot of really good ideas, redesigned our logo, and I’m glad to say that their new design for our site has generated more sales! I would highly recommend them to any small business that is looking for a fresh look and a professional web presence.

– Chris, Bryter Signs

Frequently Asked Questions

Can I rollover my monthly time ?

Nope.  Your website maintenance monthly time is there for you every month to reserve your place in our schedule and our resources, therefore it does not rollover.

Our Enterprise plans are customized to the client and allow for a time block for that month specific to their needs.

What happens if my website is hacked? Or breaks? Or just plain dies?

The whole purpose of our website maintenance plans is preventative care, so we hope to prevent anything from happening. However, in the case your website does need life saving help, we’ll be there right by it’s side. We can’t promise your website won’t be hacked, but can promise we will do everything in our power to prevent it.  We’ll also assist in restoring it and cleaning up of your website with one of our backups.

Can I really cancel anytime?

Yes. Really.

We want to have a great relationship with you and your website, and we would hate to see you go, but we understand that financial needs weigh on many decisions and don’t want to lock anyone in. Request a cancellation via email, and we will immediately stop the next payment.

What tasks are included in the dedicated support time?

Support time covers small tasks that take us less than 30 minutes to complete.

Content update requests and small design improvements are the most common requests, however anything that can fit into your monthly support time is free game.  For example: plugin research and setup, theme or stylesheet changes, embedding third-party scripts, server or DNS changes, configuring forms, general WordPress questions and assistance.

We just ask you to be aware that requests for new features to your website will likely result in a formal quote as those commonly go over the monthly dedicated time.

How do consulting calls work?

Email is our best form of communication since it yields the fastest response. However, we know brainstorming works best on the phone or on a video call. These consulting calls are reserved for our Business and Enterprise clients. They help focus a trajectory of the website for growth and improvements. Many times clients use this time to online screen-share small updates or training.

Sessions must be scheduled at least one week in advance and unused sessions do not roll over from month to month.

What if I need more hours?

If you have a project or task that requires more than your dedicated monthly time, we will send you a quote for you to approve separately from your plan.   However, many times we will evaluate requests that exceed your time on a case by case basis, and with approval, work past the time and bill for time exceeded at our current support rate of $125/hr.

My website was not build by you, can I still be on a client plan?

Yep!

Yes, there is a $300 onboarding fee for a site that we did not create, or a site that has not had a care plan with us in the last 3 months. Additionally, we may ask you to resolve issues with your site before we can onboard you onto our website care plan services.

We welcome clients who are looking for a long term relationship with a dedicated webmaster.

How am I invoiced?

When you sign up you will enroll your credit card, this credit card will be automatically charged on the same day every month.

**  These plans are intended for WordPress websites.  If you do not have a WordPress website, but would like us to handle your website maintenance, please give us a call at 904-710-3203.  We’ll be happy to discuss other options for you.

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